Installer Developer Analyst Senior
☀️ About Bright:
Hey there! We’re Bright, a fintech solar energy startup on a mission to reverse climate change, starting in Mexico. As Mexico's leading rooftop solar platform, we simplify the process of solar adoption through automation, overseeing everything from financial solutions to installation. Backed by top investors like First Round Capital, Y Combinator, and Leonardo DiCaprio, we're poised for exponential growth while maintaining a fun and rewarding work environment.
💼 About the position:
Join us as an Installer Developer Senior Analyst to bring clean solar energy to Mexico! You’ll work closely with our Installer Developer Team to play a critical role in achieving Bright’s goals by aligning with the company’s priorities. You’ll be responsible for going beyond daily operations, focusing on strategic initiatives to double operational capacity within a year while ensuring quality and efficiency. You’ll design and implement scalable onboarding and workflow systems, develop technical and leadership capabilities within our installer teams, and optimize processes to achieve ambitious growth goals. Collaborating across departments, you will lead initiatives that set the foundation for Bright’s future success. This role requires not only a deep understanding of solar installation processes but also exceptional leadership, strategic planning, and analytical skills.
🥇 Who you are:
Technical skills: You have 3+ years of experience in operational strategy, project management, or leadership roles in high-growth environments and you hold a degree in Electrical Engineering, Renewable Energy, or a related field, with solid knowledge of solar installation processes and industry regulations.
English: You are comfortable speaking English and communicating concisely.
Strategic Planning: You have led initiatives that scaled operations, doubling team capacity or efficiency while maintaining quality standards.
Mentoring and Coaching: You have identified and developed high-potential team members, preparing them for leadership roles and fostering continuous improvement.
Designing Scalable Systems: You have implemented onboarding or workflow systems that are adaptable and effective for rapidly growing teams.
Cross-Departmental Project Coordination: You have successfully managed complex projects involving multiple stakeholders, delivering results on time and within budget.
Data-Driven Decision-Making: You leverage tools like Power BI, Excel, or SQL to analyze performance metrics, identify improvement opportunities, and implement actionable strategies.
Clear Communication of Metrics and Expectations: You excel at translating complex data into clear goals, aligning teams and ensuring accountability.
Nice to have:
Experience developing Training Programs in the Renewable Energy Sector: You have a proven track record of developing and delivering training programs for work teams, focusing on best practices, technical skills, and quality standards to ensure consistent service delivery and minimize rework.
💻 Your tasks and responsibilities will be:
This involves driving the growth and scalability of installer operations by designing and implementing initiatives to double installer capacity within one year. It requires analyzing trends, addressing bottlenecks, and creating scalable solutions that enhance efficiency and performance. Additionally, this role fosters a culture of continuous improvement by mentoring high-potential installers and team members through advanced training programs that enhance technical skills and leadership capabilities.
Ensure that installers meet service-level agreements from the start of the installation and site visit until the interconnection. You consistently monitor performance and address any issues promptly to maintain high service standards.
Implement and develop growth programs for installers and execute structure plans encompassing professional growth.
Create comprehensive onboarding programs for new installers that encompass company culture, clearly outline expectations, and provide technical training.
Develop, monitor, and refine incentive programs designed to motivate installers to ensure the effective reward of high performance, encourage adherence to standards, and promote a culture of continuous improvement.
Gather feedback from installers regarding their experience, training needs, and overall satisfaction.
Act as a liaison between Bright and the installer community, building trust and fostering strong professional relationships.
🎯 Your Key Results will be:
At Bright we operate on the Objective Key Results System pioneered at Intel and used widely at Google and many tech companies. For this specific role, your Key Results (upon which your success will be measured) is:
Objective 1: Ensure top performance and quality standards among installers.
Key Result: 100% of installers meet or exceed the agreed Service Level Agreements (SLAs) while maintaining the highest quality standards.
Key Result: 100% of the installer pool is evaluated monthly, with an average performance score greater than 4.5.
Objective 2: Support the company’s growth in solar installations.
Key Result: Contribute to achieving the goal of installing 4.5 MW in distributed generation by efficiently assigning volume to installers.
Key Result: Ensure the required installer capacity to complete 150% of assigned projects with a welcome call in a given month.
✅ Benefits:
The opportunity to learn firsthand about the distributed generation regulatory scheme in México while being a part of the fastest-growing startup in the country.
A fun, high-caliber team that trusts you and gives you the freedom to be brilliant.
Possibility to earn equity at Bright.
Private health insurance.
Access to cost-free mental health care.
Parental leave.
Access to top-tier mentorship programs.
Remote work.
Salary range: 25,000-30,000 MXN monthly gross.
☀️Equal Opportunity Employer:
Bright is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.