Bright Head / VP of Operations
☀️ About Bright:
Hey there! We’re Bright, a fintech solar energy startup on a mission to reverse climate change, starting in Mexico. As Mexico's leading rooftop solar platform, we simplify the process of solar adoption through automation, overseeing everything from financial solutions to installation. Backed by top investors like First Round Capital, Y Combinator, and Leonardo DiCaprio, we're poised for exponential growth while maintaining a fun and rewarding work environment.
💼 About the position:
Join us as an Head or VP of Operations to bring clean solar energy to Mexico! You’ll work closely with our Operations Team to play a critical role in achieving Bright’s goals by aligning with the company’s priorities. You’ll be responsible for handling everything related to the design, approval, installation, procurement, and maintenance of distributed solar photovoltaic systems. You’ll take ownership of scaling our operations to deliver 1,000+ installations monthly, with full accountability for budget and team success. You’ll do so by developing our partner ecosystem of installers and service providers, while keeping customers NPS > 65, and reliably coming in at or below budget. It is not easy, but our mission is critical.
We are looking for a Head or VP of Operations who has previously scaled ops teams from 50 to over 200 folks and has at least ten years of proven experience managing teams in a distributed startup environment.
🥇 Who you are:
You bring energy and determination to every challenge, with a mindset that focuses on solutions and creating value rather than just going through the motions.
You’re passionate about long-term growth and see the bigger picture, valuing the chance to create something meaningful.
If you’re excited to take on this adventure and aren’t just after short-term perks, we’d love to connect with you!
Your experience and skills:
Technical skills: You have 10+ years of experience in field operations: You’ve led distributed teams and managed partnerships across Mexico, demonstrating the ability to drive execution in complex environments.
Constrained budget: You’re able to execute with precision and with a constrained budget. You can turn the CEO’s vision into a reality by implementing processes with measurable results and doing so under a conservative budget.
Decision making: You are biased towards action while being able to back up your decisions with thoughtful and well-structured data. You’re fluid at measuring each step of the process and can speak to processes and metrics you’ve put in place to ensure no customer falls through the cracks.
Implementation of indicators: You’ve implemented leading and lagging indicators, and you operate using well-thought-out dashboards that you constantly mentor your teams to upgrade to make them even more useful and effective.
Priorization: You can prioritize ruthlessly in a fast-paced environment with many conflicting interests. You set deadlines, follow up, and hold yourself and your team accountable.
Work-class culture of ownership: You’re able to delegate with ease; You are an expert at matching departments’ strengths and skills with the tasks and goals at hand so that everyone on the team can be effective and motivated toward the same vision. You’ll clearly define goals for each team member. You have a proven ability to run, recruit, and develop a high-performing team, lowering attrition and promoting from within.
Mission-driven: You’re a selfless leader. You care deeply about those you work with and see your job as helping them better serve themselves so they can deliver on our mission to reverse global warming.
Location: You need to be located within a 3-hour time zone of CDMX. We’re fully distributed, so we’re flexible about where you spend most of your time!
Language: You must be a strong communicator in both English and Spanish: You can mentor and hold high standards for concise, actionable, and streamlined communication for a remote, distributed team. You are prepared to act as a spokesperson for a company's staff and C-suite and have experience owning internal communications.
✅ Benefits:
The opportunity to learn firsthand about the distributed generation regulatory scheme in México while being a part of the fastest-growing startup in the country.
A fun, high-caliber team that trusts you and gives you the freedom to be brilliant.
Possibility to earn equity at Bright.
Private health insurance.
Access to cost-free mental health care.
Parental leave.
Access to top-tier mentorship programs.
Remote work. (40 hrs a week)
☀️Equal Opportunity Employer:
Bright is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.